Lynda - Improving Your Conflict Competence
Duration: 0h 52m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch | 461MB
Genre: eLearning | Level: Appropriate for all | Language: English
Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively. He first explains the dynamics that create conflict, and helps you become aware of what your conflict response is. Once you are aware of how conflict arises, learn some practical steps you can take to manage your emotions and engage with others constructively.
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